Privacy Policy

I-supply Industrials Products adheres to Australian Privacy Legislation when collecting, using, and disclosing personal information. The information you provide when placing an order is recorded in our secure database and is used solely to carry out your instructions and process your payment.

We gather and store the information you provide us while purchasing goods or services. This includes your name, address, and contact information, as well as any information gleaned via conversations with us. When you visit our website, the only personal information we gather is what you provide us about yourself (e.g.

  • To develop and sustain your relationship with I-supply
  • I-supply will offer you with the products and services you have ordered.

  • To respond to your enquiry.
  • For direct marketing via email, deals on products or services you have expressed interest in.

If we contact you in this way without your prior consent, you will be given the chance to opt out of receiving future marketing messages. If you get any correspondence from I-supply that you do not wish to receive, please contact us and we will remove your name from our mailing list.

Third Parties
I-supply may, at its discretion, utilise additional third parties to provide important services on our site for our business processes. We may share your information as needed for the third party to offer that service. These third parties are not permitted to use your personally identifiable information for any other reason.

I-supply does not disclose any information with third parties for any unknown or unrelated purpose.

Information Storage
Your information is stored in a database that is password-protected. Every effort is made to secure our database so that third parties do not get your personal information.

Security
We value the security of your personal information. We use secure socket layer technology to encrypt sensitive information (such as credit card details) that you enter on our website (SSL). When we gather Credit Card information, we merely forwards it to be processed as needed. We never keep entire Credit Card information on file.

To protect the personal information supplied to us, we adhere to generally established industry standards both during transmission and once we receive it. If you have any concerns about the security of our Website, please contact us via email at sales@i-supply.com.au [link to email browser].

The internet is not always a safe means to send information. As a result, I-supply cannot accept responsibility for the security of information you provide to or receive from us via the internet, as well as any unauthorised access or use of that information.

Credit Card
Credit card transactions are processed in Australian dollars using:
payment pages that adhere to industry standards and use TSL 1.0 (SSL 3.0)
a secure SSL tunnel with 128-bit SSL encryption to connect to the payment gateway

You have the right to know what information we have.
You have the right to request at any time that we inform you of the personal information we hold on you and that this information be destroyed.\

Cookies
Cookies must be stored on your machine in order to identify a buyer during a session on this website. These cookies currently have a 30-minute expiration date, so if no action (i.e. page loads) occurs during that time frame, the cookie is removed and a new one identifying a new session is produced. Previous data is not saved for the new session.

Legal
We reserve the right to release your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal demand served on our website.

Changes to this Privacy Policy
We may need to evaluate and amend our privacy policy from time to time. An updated version will be put on our website, https://i-supply.com.au. We recommend that you visit our website on a frequent basis to stay up to speed on any modifications.

Please Contact Us
Please contact us if you require any additional information, have any questions, problems, or complaints about this Privacy Policy or our information processing procedures.